Automated notifications

Automate all your external and internal payment-related communications using our scheduled scenarios and custom templates.

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Sending payment requests and automated reminders

Get paid remotely by your customers with our secure payment links sent by email or SMS

Facilitate and secure your remote payments by sending “SmartForm” payment links directly by email, SMS, or QR Code. You can integrate your logo, a description of the product sold, an internal order reference, and a document as an attachment. Depending on your sending parameters, your recipients will be able to pay their invoice using all available payment methods: bank card (CB, Visa, Mastercard, etc.), SEPA transfer, SEPA direct debit or E-Wallet (ApplePay, GooglePay, etc.).

Different sending methods are available from Dashboard or CentralPay API:

Instant

Simple sending with a standardized email or SMS template, accessible without any setup.

Scheduled

Uses your own customised email or SMS templates and automated customer reminder scenarios.

Imported

Allows you to send many scheduled requests from a CSV file containing your list of recipients.

Automated internal and external notifications

Notify your customers and alert your colleagues of events happening on your CentralPay account

Set up rules for sending automated notifications to a customer, a user of your account, an external collaborator or a partner software according to the different events observed on your CentralPay account.

You control each notification content by using your own templates and define your preffered sending method: by email, by sms or in Json format.

The automated notification system interacts with most of CentralPay API objects including: transactions, transfer, refunds, card disputes, and payment requests.

Examples of use:

  • Automatic customer notification when a bank card expires, if the customer is involved in a subscription or a recurring payment
  • Automatic customer notification when a SEPA transfer is received
  • Email notification to the sales team when a customer payment is received
  • Email notification to the accounting team when a customer refund is initiated
  • Json notification to the ERP when a payment request is settled allowing to close the associated invoice

Automated notifications benefits

Reduce your operational costs and optimize your customer experience

Increase your sales and cash flow

By digitalizing your payment requests and diversifying payment methods offered to your customers, you reduce your operational costs and reduce your invoices settlement period.

Automate your invoices monitoring

By planning automatic customer payment reminders, you reduce the administrative and accounting resources needed to process invoices.

Schedule your communication

The notification rules allow you to alert your employees and inform your customers automatically when necessary.

For more information contact us