Customer loyalty

Improve customer knowledge and experience with secure « customer » accounts: dematerialization of payment methods, transaction history, centralization of customer data from all channels, media and loyalty programs

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Omnichannel customer accounts

Identify your customers better, unify their data and digitalize your loyalty

Customer accounts allow you to collect, store and historicalize all your customers’ data, based on the transactions carried out. This allows you to diversify customer identification methods (from their credit card in shop, from their email online, etc.) and thus optimize your customer knowledge, a vector for strategic and operational decision-making.

Account support allows you to :

Unify your customer knowledge within a single, ultra-secure database (transaction history, preferred payment methods and channels, average basket, payment failures, etc.)

Improve your customer identification capacity. Your customers’ payment methods become a complementary identification method to the traditional first name, last name and email, especially when paying in shop.

Digitalizing your loyalty strategies by using the customer account as an electronic money medium. It can thus integrate the concepts of your loyalty programs and be fed accordingly with each transaction (gift points or cashback).

A tool to enhance customer experience

Give your customers access to a practical support account

Your customers can easily access their Customer account using their email or payment methods.

They can thus:

Pay without re-entering bank details

Dematerialize their payment methods, pay in one click…

View their purchase history

Access their transactions, current subscription plans, payment in x number of times…

Store their loyalty benefits

Electronic money, gift points, cashback…

Discover CentralPay solutions

Invoice payments reconciliation

For better remote collection and automatic reconciliation of all your invoices

Unified payment solution

To unify online, remote and in-store payment data and improve customer knowledge

Marketplace solution

To accelerate merchants onboarding, split their payments and simplify reporting

Values management in electronic money

To simplify value exchanges between its users, all in compliance